Refund policy
Return & Exchange Policy| Lookz4U
At Lookz4U, we value your satisfaction. If you are not fully happy with your purchase, you may request a return or exchange within 7 days of receiving your order.
Eligibility for Return
Your item must meet the following conditions:
✔ Product must be in original condition
Perfumes or any items must not be opened, used, or sprayed.
The original packaging, seal, and labels must be intact.
✔ Incorrect or damaged product
If you receive a wrong or damaged item, please contact us within 7 days for a quick resolution.
Non-Returnable Items
The following items cannot be returned:
Opened or used perfumes
Discounted / sale items
Custom orders
Return Process
To start a return, please contact us with your order details:
📩 Email: lookz4u.pk@gmail.com
📞 Phone/WhatsApp: 0312-5258734
Our team will review your request and guide you through the process.
Refunds
After the returned product is received and inspected, your refund will be processed.
Refunds are issued to the original payment method only.
Delivery/shipping charges are non-refundable (except in the case of wrong or damaged items).
Exchanges
If you wish to exchange a product, please contact us first.
Exchanges are only accepted for items in original condition and of the same price category.
Contact Us
For any questions or assistance, feel free to reach out:
📩 lookz4u.pk@gmail.com
📞 0312-5258734