Refund policy

Return & Exchange Policy| Lookz4U

At Lookz4U, we value your satisfaction. If you are not fully happy with your purchase, you may request a return or exchange within 7 days of receiving your order.


Eligibility for Return

Your item must meet the following conditions:

Product must be in original condition

Perfumes or any items must not be opened, used, or sprayed.

The original packaging, seal, and labels must be intact.

Incorrect or damaged product

If you receive a wrong or damaged item, please contact us within 7 days for a quick resolution.


Non-Returnable Items

The following items cannot be returned:

Opened or used perfumes

Discounted / sale items

Custom orders


Return Process

To start a return, please contact us with your order details:

📩 Email: lookz4u.pk@gmail.com
📞 Phone/WhatsApp: 0312-5258734

Our team will review your request and guide you through the process.


Refunds

After the returned product is received and inspected, your refund will be processed.

Refunds are issued to the original payment method only.

Delivery/shipping charges are non-refundable (except in the case of wrong or damaged items).


Exchanges

If you wish to exchange a product, please contact us first.
Exchanges are only accepted for items in original condition and of the same price category.


Contact Us

For any questions or assistance, feel free to reach out:
📩 lookz4u.pk@gmail.com
📞 0312-5258734